At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our tower network with the agility, optimism and energy of a start-up.
As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability. As part of our team, you’ll work in a dynamic and multicultural environment that embraces open communication, collaboration and teamwork.
If you’re ready to take responsibility and shape the future of telco infrastructure with us, then let’s level up in your career and reach the top – together.
Your contribution:
- You are responsible for the timely rectification of defects in compliance with the existing SLAs
- Control the defect ticket processing
- Evaluate existing defects according to the defect catalog
- Obtain and check service provider offers and delivery notes
- Act as an interface to the main contact persons
- Maintain the interface in the direction of deployment and PLs for special projects
- Identify process gaps and optimization potential by involving responsible stakeholders
What makes you stand out:
- At least 2 years of professional experience, ideally in the telecommunications industry, steel or electrical trade
- Completed vocational training or a comparable qualification, as well as experience in the work of infrastructure companies
- Good knowledge of defect ticket processing for passive infrastructures
- Adept at dealing with internal and external stakeholders (e.g. local partners/suppliers)
- Broad knowledge in telecommunication technologies and deployment projects
- Good analytical and decision-making skills
- Fluent German (C1) and (very) good written and spoken English skills (B2)
We fill this position in each of our regions - in a total of four times.
What we offer:
- A diverse, multicultural setup based on our values – respect, teamwork, responsibility and honesty – and the unique opportunity to shape the organisation
- An attractive salary package
- Maximum flexibility: With Full-Flex Office, you can freely decide how you’ll work. Choose between the regular working schedule, part-time options (at least 30 hours) and work without fixed working time. You can even work from other EU countries for up to 20 days per year
- Free home office equipment: In addition to a laptop and mobile phone, we provide a monitor, keyboard, mouse, headset and desk chair
- Full-Flex credit: discount on private internet costs and mobile products
- A total of 30 days in holidays with the option of 10 additional days against salary waiver
- Support during parental leave to have the best work-life balance possible
- Extensive learning opportunities and individual support for your professional and personal development
- A subsidized company pension scheme, bike and car leasing, fitness and health offers, access to corporate benefits, international career opportunities, exchange possibilities, insurance for company conditions and many more ...
Interested? Send us your CV with your desired salary. Depending on the role, we generally invite you to two rounds of interviews before you receive your offer.
Not the right match? We have plenty of other opportunities to choose from in this department here.
