What you’ll do
The O&M Manager is responsible for the preventive and corrective maintenance of the telecommunication passive infrastructure of Vantage Towers sites in Romania.
Main responsibilities:
- Ensure compliance with the service levels stipulated in the maintenance contracts signed with our customers and suppliers/contractors. At the same time, the O&M Manager must ensure the SLAs defined in the maintenance contracts signed with our customers, coordinated with the Contract Managers and supporting them to maintain a regular working and monitoring relationship with all of them to improve the service continuously.
- Responsible for the Capex and Opex budget associated with the operation & maintenance activity, preparing the annual plans and budgets based on the detected needs of the network and our clients.
- Cooperate with the Vantage Tower TopCo departments in the elaboration of the strategy and evolution of the maintenance of our network facing new technological advances, or new business’s needs.
- Responsible for carrying out evaluation projects and selecting suppliers for preventive / corrective maintenance activities and for building and checking the lists of materials necessary to carry out the above activities.
- Responsible for defining standards/best practices in preventive/corrective and incidental maintenance activities.
- Supervise the correct operation of the Vantage Towers Tower Operations Center (TOC), ensuring compliance with the contract and stipulated SLAs.
- Supervise the correct operation of the access platform to the Vantage Towers sites, managing that the approved protocols and procedures are followed and complied with.
- Responsible for the development and maintenance of all the procedures and standards associated with the basic O&M department to carry out its activity.
- Guarantee the H&S compliance for all the vendors and suppliers.
- Preparation and annual monitoring of the professional development plan for O&M team members.
- At least 5 years of professional experience in technology in O&M positions, preferably with vendor and customers interaction
- At least 3 years of valuable professional experience in managing teams
- University Degree, preferably in Engineering (Telecommunications, Civil works…)
- Fluent in written and spoken English
- Customer orientation
- Communication and negotiation skills
- Ability to influence
- Leadership skills
- Results driven
- Proactivity and initiative
- Conflict management/resilience
- Teamwork with internal teams and with the customer
- Ability to analyse data and take data driven decisions
- Ability to manage emergency situations
- Ability to optimize resources and continuous improvement
- Empathy and listening skills
- International career opportunities in a fast-growing company
- Attractive salary and bonus plan
- Comprehensive medical insurance coverage
- Life insurance policy for peace of mind
- Meal tickets
- Mobile plan with unlimited talk time and data
- Access to Bookster for a wide range of books and learning material
Vantage Towers is one of Europe's leading tower companies, and our infrastructure and technologies are helping to connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our leading tower network with the agility, optimism and energy of a start-up. We're inspired by our past successes and excited by the opportunities in front of us. Join our journey as together we accelerate a sustainably connected Europe.
