At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability, and quality of our tower network with the agility, optimism, and energy of a start-up.
As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability. As part of our team, you’ll work in a dynamic and multicultural environment that embraces open communication, collaboration, and teamwork.
If you’re ready to take responsibility and shape the future of telco infrastructure with us, then let’s level up in your career and reach the top – together.
Your Contribution:The Head of Financial Service & Performance Management (m/f/d) plays a pivotal role in driving process standardization, automation, and customer-centric service excellence, while aligning the SSC strategy with overall business goals including following tasks:
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You steer the strategic direction of our service organization and align the service model with overall business goals.
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You drive process standardization, automation, and digitalization of financial processes.
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You act as the central interface and ensure collaboration with key stakeholders across Europe and India.
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You set standards and implement the performance management framework, including SLAs and KPIs, to monitor service delivery.
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You serve as a Change Leader, ensuring a smooth transition to the new service organization.
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You are responsible for budget planning and ensuring compliance with internal controls and external regulations.
- Proven track record (5+ years) in the strategic governance and steering of shared service organizations or comparable functions.
- Strong leadership and stakeholder management skills, especially in a coordinating role without direct disciplinary authority.
- Deep understanding of process management, service governance models, and performance measurement (KPIs, SLAs).
- Experience with transformation projects and the implementation of digital tools (e.g., ERP systems, RPA).
- Strategic thinker with strong analytical and decision-making capabilities.
- Excellent communication and influencing skills, with the ability to operate across functional and hierarchical boundaries.
- Fluency in English is required
- A diverse, multicultural setup based on our values – accountability, respect, teamwork and trust– and the unique opportunity to shape the organisation
- International career opportunities in a fast-growing company
- Attractive salary and bonus plan
- 24 days holiday + 2 additional Me Days + 1 additional day for Birthday
- Comprehensive medical insurance coverage
- Life insurance policy for peace of mind
- Meal vouchers
- Hybrid working (3 days in the office and 2 at home)
- Learning Platform - Grow your learning!
- Several other health related benefits we want to support you with!
Interested? Send us your CV with your desired salary. Depending on the role, we generally invite you to two rounds of interviews before you receive your offer.
