Sites Operations Specialist

Vantage Towers • Mühlhausen / Thüringen

Görmarstraße 59, 99974 Mühlhausen/Thüringen

from today

The opportunity

About this role

We are looking for a Sites Operations Specialist, based in Athens - Greece, who will join us with a fixed term contract, with the potential to later become a permanent member of the team.
You will be responsible for contract management such as contract renewals, modifications (e.g. change of lessors) or terminations, by ensuring a successful and timely completion of customers' projects according to Vantage Towers' strategic plans, and standards, as well as, in compliance with the relevant legislation.

Your main responsibilities
  • Manage and retain landowners: handle their requests received through the call center, via emails, or through any other communication channel. Treat and face landowners as assets
  • Handle requests related to changes of contract terms, like renewals, terminations or modifications (e.g. change of lessors), as well as, communication with landlords and collaboration with contractors
  • Manage energy issues, payments execution & validation
  • Calculate power consumptions of new customers at Vantage Towers' sites and pending payments control, in order to minimize operation risk
  • Follow MSA& SLAs in all processes (lease operations or not) and in interactions with other departments
  • Support legal activities: collaboration with legal dept in case of legal disputes with owners, neighbors, authorities etc., providing all information required (licensing, lease, site's history etc.) in a timely and thorough way
  • Maintain good relationships with the customers / contractors / public services involved departments
  • Always ensure data security and confidentiality and do all activities taking into consideration any budget restrictions
Your qualifications
  • University degree
  • Very good communication, interpersonal and team working skills
  • Management of own time, priorities, and resources to achieve goals
  • Stakeholder management abilities (relationship management and consultancy skills)
  • Customer oriented
  • Strong project management skills
  • Passion with data reporting and attention to detail
  • Ambition to work in a fast-paced environment with strong performance expectations
  • Fluent English skills, written and spoken 
  • Excellent knowledge of Microsoft tools (Excel, PowerPoint)
  • Data mining tools knowledge will be considered as an asset
Our Benefits
  • Attractive salary
  • Private medical insurance, including dependents 
  • Mobile plan with unlimited talk time and data 
  • Food allowance 
  • Flexible working arrangements, actively supporting caring for family members 
  • International career opportunities in a fast-growing company
Further information
Notes on the application

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About Vantage Towers
Vantage Towers - Our Story
Vantage Towers - Our Story

With us you will get that benefits

Attractive remuneration and additional benefits

At Vantage Towers, you’ll not only get a great position with an attractive remuneration package, but you’ll also get a range of additional benefits based on your working location.

Hybrid working models

The world has changed – so too have our working models. From flexitime to remote work, we know it’s a new world out there. So, depending on job type and location, we’re able to offer a modern range of full-time and part-time positions.

Excellent healthcare and fitness benefits

We offer a variety of healthcare packages to help you tackle life with peace-of-mind. In some locations we also provide on-site facilities to help keep you fresh, including healthcare services, fitness centres, and workout classes.

Comprehensive continuing education

Education is a life-long journey! Enrol in our online university courses or available training sessions and take practical steps towards advancing your professional development!

International career and exchange opportunities

With our internal skill mobility program, you have the opportunity to get involved with an exciting array of international projects from across our European markets. Where will Vantage Towers take you next?

Sustainability

It’s our mission to build a sustainable digital future for the people of Europe – and we want you to be a part of it! All employees are encouraged to have their say on how we advance our green ways of working and living.

Employee testimonials
Ana Murteira
Ana Murteira
Manager Operations & Maintenance, Vantage Towers Portugal

“Vantage Towers is a dynamic company with well-defined goals and extraordinary people who genuinely care about human wellbeing – as well as professional and personal development.”

Florian Mayer
Florian Mayer
Senior Expert Tower Data Analytics, Vantage Towers Germany

“Seeing our towers in real life shows me the connection between the data world and the achievements of our rollout colleagues in the field. This inspires me to go further in constructing modern data infrastructure within our company.”

Ronan Byrne
Ronan Byrne
Property Manager, Vantage Towers Ireland

“The experience within the team is second to none. I joined Vantage Towers in December 2020, so it was vital I joined a welcoming, knowledgeable, and experienced team in the telco industry for me to be able to hit the ground running. I am pleased to say that my expectations were not only met but were actually exceeded.”

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