Sites Landlord Management Specialist for Vantage Towers

Vantage Towers • Athens

Athens

from today

The opportunity

About this role

Vantage Towers is one of Europe's leading tower companies, and our infrastructure and technologies are helping to connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our leading tower network with the agility, optimism and energy of a start-up. We're inspired by our past successes and excited by the opportunities in front of us. Join our journey as together we accelerate a sustainably connected Europe.

 

We are looking for a Sites Landlord Management (Retention) Specialist, based in Athens - Greece.
You will be responsible for landlord management and retention, by ensuring a successful and timely completion of customers' projects, according to Vantage Towers' strategic plans, and standards, as well as, in compliance with the relevant legislation.

Your main responsibilities
  • Manage and retain landowners: handle their requests received through the call center, via emails, or through any other communication channel. Treat and face landowners as assets
  • Handle and minimize all arbitrary landlords' actions, objections, denials leading to site outages and / or project delays and completion. Minimize arbitrary landlords' financial demands
  • Evaluate and assess sites for all Operators or company projects, keeping in mind technical reports, studies, drawings and work orders. Coordinate projects in Network Retention activities
  • Follow MSA& SLAs in all processes (retention or not) and in interactions with other departments
  • Ensure uninterrupted 24-hour access to sites and availability of keys with access procedures that are clearly noted and recorded and provide access details where needed. Resolve access issues in sites, ensuring the timely implementation of projects / works in the field
  • Support legal activities: collaboration with legal dept in case of legal disputes with owners, neighbors, authorities etc., providing all information required (licensing, lease, site's history etc.) in a timely and thorough way. Be present as a witness in courts whenever is required
  • Prepare relevant requests/documents related to retention issues such as contract renewals, new agreements where needed e. t. c. Prepare regular and / or ad-hoc reports to management. Maintain and update all databases, sites, records and files within the department
  • Maintain good relationships with the customers / contractors / public services involved departments
  • Always ensure data security and confidentiality and do all activities taking into consideration any budget restrictions
Your qualifications
  • University degree
  • Very good communication, interpersonal and team working skills
  • Management of own time, priorities, and resources to achieve goals
  • Stakeholder management abilities (relationship management and consultancy skills)
  • Customer and landlord oriented
  • Strong project management skills
  • Passion with data reporting and attention to detail
  • Ambition to work in a fast-paced environment with strong performance expectations
  • Fluent English skills, written and spoken 
  • Excellent knowledge of Microsoft tools (Excel, PowerPoint)
  • Data mining tools knowledge will be considered as an asset
Our Benefits
  • Attractive salary and bonus plan
  • Private medical insurance, including dependents 
  • Mobile plan with unlimited talk time and data 
  • Food allowance 
  • Parking slot
  • Flexible working arrangements, actively supporting caring for family members   
  • International career opportunities in a fast-growing company 
Further information
Notes on the application

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About Vantage Towers
Vantage Towers - Our Story
Vantage Towers - Our Story

With us you will get that benefits

Attractive remuneration and additional benefits

At Vantage Towers, you’ll not only get a great position with an attractive remuneration package, but you’ll also get a range of additional benefits based on your working location.

Hybrid working models

The world has changed – so too have our working models. From flexitime to remote work, we know it’s a new world out there. So, depending on job type and location, we’re able to offer a modern range of full-time and part-time positions.

Excellent healthcare and fitness benefits

We offer a variety of healthcare packages to help you tackle life with peace-of-mind. In some locations we also provide on-site facilities to help keep you fresh, including healthcare services, fitness centres, and workout classes.

Comprehensive continuing education

Education is a life-long journey! Enrol in our online university courses or available training sessions and take practical steps towards advancing your professional development!

International career and exchange opportunities

With our internal skill mobility program, you have the opportunity to get involved with an exciting array of international projects from across our European markets. Where will Vantage Towers take you next?

Sustainability

It’s our mission to build a sustainable digital future for the people of Europe – and we want you to be a part of it! All employees are encouraged to have their say on how we advance our green ways of working and living.

Employee testimonials
Hazal Demirci
Hazal Demirci
Senior Manager Business Analyst, Vantage Towers Group

“Vantage Towers is a great environment to learn from very experienced colleagues, to take responsibility from day one, and to learn and grow each day. It feels rewarding to contribute to powering Europe’s digital transformation with this super team!”

Preeti Kakkar
Preeti Kakkar
Head of Marketing, Communications & Sustainability, Vantage Towers Group

“Vantage Towers isn’t simply a tower company, or another telco. It’s a tight-knit team of talented people all dedicated to powering Europe’s digital transformation. We’re proud to be able to work towards connecting people in a sustainable, efficient, and ultimately human way.”

Veronica Roch Fierro
Veronica Roch Fierro
Business Development Manager, Vantage Towers Spain

“As we are a small company (in terms of the number of employees), you can clearly see the effect of your work on the results of the company. You feel that what you do matters, that your work is recognised and that you can feel very proud of what you do. It’s a growing company full of opportunities.”

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