Senior Expert Customer Delivery Management (m/f/d) for Vantage Towers

Vantage Towers • Düsseldorf

Düsseldorf

from today

The opportunity

Vantage Towers is one of Europe’s leading tower companies, and our infrastructure and technologies are helping to connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our leading tower network with the agility, optimism and energy of a start-up. We’re inspired by our past successes and excited by the opportunities in front of us. Join our journey as together we accelerate a sustainably connected Europe.

Senior Expert Customer Delivery Management (m/f/d) for Vantage Towers

Do you have a strong sense of quality and understanding of our customers? Are you open to an international and dynamic working environment? Then become part of our team as Senior Expert Customer Delivery Management (m/f/d). In your role, you will use your experience in dealing with customers and support us in the infrastructure development of Vantage Towers Germany.

Your challenges: 

  • You ensure the interface between operations and our customers.
  • You create and validate business cases.
  • You prepare the implementation of new services.
  • You track and ensure that customer- and contract-specific commitments and key performance indicators are met (post-sales delivery management).
  • You ensure that revenue targets, relevant market shares and net margin contribution are achieved.
  • You build appropriate customer relationships in order to develop new sales potential.

Your qualification:

  • A successfully completed university degree in economics, engineering or related studies
  • At least 5 years of professional experience in telecommunications or related industries (in marketing, finance, strategy, consulting)
  • Ideally experience in strategy and business development in telecommunications and/or strategic key account management
  • High sense of quality and responsibility as well as the ability to present complex topics and contexts in appealing presentations
  • Fluent German and English skills, written and spoken (C1 according to CEFR)


You have the opportunity to either work full-time or part-time with at least 30 hours per week.

We advertise this position for Vantage Towers AG at our location in Düsseldorf.

That's what we're offering you:

  • Attractive remuneration and above-average additional benefits
  • Company pension scheme
  • Comprehensive further training
  • Individual promotion of your talents
  • Flexible working time models with part-time and home office
  • Active support in childcare and care of relatives
  • Diverse health offers and programs
  • International career opportunities and exchange possibilities 


Ready for the new, the unexpected, the impressive? Then apply online now with details of your earliest possible starting date and your salary expectations.

Further information
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About Vantage Towers
Vantage Towers - Our Story
Vantage Towers - Our Story

With us you will get that benefits

Attractive remuneration and additional benefits

At Vantage Towers, you’ll not only get a great position with an attractive remuneration package, but you’ll also get a range of additional benefits based on your working location.

Hybrid working models

The world has changed – so too have our working models. From flexitime to remote work, we know it’s a new world out there. So, depending on job type and location, we’re able to offer a modern range of full-time and part-time positions.

Excellent healthcare and fitness benefits

We offer a variety of healthcare packages to help you tackle life with peace-of-mind. In some locations we also provide on-site facilities to help keep you fresh, including healthcare services, fitness centres, and workout classes.

Comprehensive continuing education

Education is a life-long journey! Enrol in our online university courses or available training sessions and take practical steps towards advancing your professional development!

International career and exchange opportunities

With our internal skill mobility program, you have the opportunity to get involved with an exciting array of international projects from across our European markets. Where will Vantage Towers take you next?

Sustainability

It’s our mission to build a sustainable digital future for the people of Europe – and we want you to be a part of it! All employees are encouraged to have their say on how we advance our green ways of working and living.

Employee testimonials
Walid Heggy
Walid Heggy
Senior Manager IT Service Delivery Management, Vantage Towers Group

“The Vantage Towers culture is something special. I’m proud to work in a team that values open collaboration—my colleagues are there for me, and I’m there for them. I get to learn about the tower industry and innovative ideas from a diverse team of experts—and I wouldn’t have it any other way.”

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